About this policy
Fire Fried Hot Chicken ("we", "us") operates https://firefriedhotchicken.com. This policy explains what information this website collects and how it is used. Last updated September 11, 2026.
What this website is
This is an informational website: our menu, hours, location and links to our online ordering site and mobile app. It has no accounts, sign-in or forms, and it does not ask you for personal information.
Server logs
Like almost every website, our hosting provider records standard server logs when a page is requested: the IP address, browser type, the page requested and the time. They are used to keep the site running and secure, and are kept for a limited period.
Analytics and cookies
We use Google Analytics to understand how visitors use this site: pages viewed, approximate location, device type and how you reached us. Google Analytics sets cookies and may process your IP address. Google's privacy policy is at https://policies.google.com/privacy and its opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
We use Microsoft Clarity to see how visitors interact with pages (clicks, scrolling and mouse movement) and to produce heatmaps and session recordings. Clarity sets cookies and masks any text typed on a page. Microsoft's privacy statement is at https://privacy.microsoft.com/privacystatement.
You can block or delete cookies in your browser settings; the site works without them.
Online ordering
Ordering, customer accounts and payments happen on our online ordering site at https://order.firefriedhotchicken.com, a separate service whose own terms and privacy notice are shown there. Links from this website to the ordering site carry tracking parameters (utm_ tags) that tell us the visit came from this site; they contain no personal information.
Mobile app
Our mobile app is distributed through the App Store and shows its own privacy terms in the store listing and inside the app.
Maps and links to other sites
This site embeds a Google map on the pages that show our location. The map loads from Google when it scrolls into view and is covered by Google's privacy policy at https://policies.google.com/privacy.
This site links to map, social media and review services. Those sites have their own privacy policies, which apply once you leave ours.
Children
This website is not directed to children under 13 and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time; the date at the top shows the current version.
Contact us
Questions about this page can be raised in person or by phone: Fire Fried Hot Chicken, 2843 W Girard Ave, Philadelphia, PA 19130, (215) 239-9604.